CAPACITY BUILDING TRAINING ON BUSINESS PROCESS MANAGEMENT (BPM)

PREMISE

Business process management (BPM) is a discipline in operations management in which people use various methods to discover,model, analyze, measure, improve, optimize, and automate business processes. BPM focuses on improving corporate performance by managing business processes. Any combination of methods used to manage a company’s business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM.

WHY YOU NEED THIS TRAINING

The drive for organizational successthrough improved business process cannot be overemphasized, as it plays a significant role in achieving sustainable organizational growth and development and the nation at large. Therefore, there is the need for training and re-training of your personnel by equipping them with the requisite skills and knowledge in business process management.

TARGET PARTICIPANTS

Officers saddled with the responsibilities of operations management in Nigeria Ports Authority

GENERAL OBJECTIVE OF THE PROPOSED TRAINING PROGRAMME

The general objective of this proposed capacity building training program is to equip your personnel with the requisite knowledge and skillsfor sustainable organizational business growth and development through business process management.

SPECIFIC OBJECTIVES OF THE PROPOSED TRAINING PROGRAMME

At the end of this proposed capacity building training programme, participants will:

• Learn the rudiments of business process management
• Understand the significant importance of business process management for successful operations management
• Discover methods to carry out BPM
• Learn how to design business processes for organizational success
• Sharpen their skills with strategies for successful BPM
• Be able to discover, model and analyze their organization’s business process
• Learn the rudiments of measuring, improving and optimizing business process
• Be able todiscover and learn the rudiments of automating business process
• Be able to improve corporate performance by managing business processes
• Discover and learn the distinctions between process and project management
• Understand the significant role of total quality management (TQM) in BPM
• Learn how to manage and Improve business processes using Lean and Six Sigma Methods

COURSE CONTENT

• Business Process Management: An Overview
• A Glimpse into BPM Life Cycle
• Principles of Business Process Management
• Imperatives of Business Process Management 
• Operations Management: The Roles of BPM
• Tools and Techniques of Business Process Management
• BPM Design for Organizational Success
• Managing and Improving Business Processes using Lean and Six Sigma Methods
• Business Process Management Strategies
• Managing Business Processes for Enhanced Corporate Performance

PROPOSED TRAINING VENUE

The proposed training venue for this workshop is Paloma Hotel, Accra, Ghana

TRAINING FEE

The proposed training fee for this workshop is $4,500 per participant and the fee covers the following;

1. Comprehensive Training Manual
2. Writing Materials
3. Customized Training Bag
4. Tea/Lunch Break
5. Group Photograph
6. Training Certificate

PROPOSED TRAINING PROGRAMME DATE

CONCLUSION

It is our belief, that this proposed capacity building training on Business Process Management (BPM) is set to enhance the skills of the participants in using various methods in discovering, modeling, analyzing, measuring, improving, optimizing and automating business processes for improved corporate performance.